The TripZilla Excellence Awards 2019: Winners
After an extensive online poll from our well-travelled audience, we’re excited to finally unveil the winners of the annual prestigious TripZilla Excellence Awards!
TripZilla TripZilla inspires travel with guides, tips and stories by our community of travellers in and around Southeast Asia.It’s been an exciting year for travel – no doubt thanks to the key players in the travel industry who are constantly pushing the envelope in redefining the travel experience for travellers in 2019.
This is precisely why we organise the TripZilla Excellence Awards each year, to honour the finest travel companies that deliver the most stellar experiences and propel the industry to greater heights. Following an intensive online voting poll carried out on TripZilla’s platforms from 7 to 25 October, we are excited to announce the winners today!
In its 5th-year running, this awards edition presented accolades to over 50 trailblazing travel brands. This includes all-new categories such as Best Co-Living Hotel and Best Multi-Currency Account, reflecting game-changing new trends in travel today.
First-time winners who made it to the honour roll include DBS Altitude Card, YouTrip and Sunway Lagoon Theme Park, clinching titles for Best Travel Credit Card, Best Travel Wallet and Best Theme Attraction (Malaysia) respectively. There are also several familiar names on the list such as Sentosa, Princess Cruises, EU Holidays Pte Ltd and HL Assurance, affirming their reputation for excellence in the industry.
Here are the winners that captured our travellers’ hearts this 2019!
Online Travel Services
| CATEGORY | AWARD WINNERS |
| Best Online Travel Agency | Brand Expedia |
| Best Vacation Rental | HomeAway |
| Best Online Buying Experience (Marketplace) | DBS Travel Marketplace |
| Best Travel App | Ready to Travel Pte Ltd |
| Best Global Roaming SIM Card | AIRSIM |
| Best Travel WiFi | Ready to Travel Pte Ltd |
| Most Popular Travel Insurance Company | AIG |
| Best Travel Insurance (Single Trip) | HL Assurance |
| Best Travel Insurance (Annual) | HL Assurance |
| Best Online Buying Experience (Insurance) | HL Assurance |
| Travellers' Favourite Multi-Currency Account | DBS Multi-Currency Account |
| Best Travel Credit Card | DBS Altitude Card |
| Best Travel Wallet | YouTrip |
Travel Agencies
| CATEGORY | AWARD WINNERS |
| Best for Australia | Jetabout Holidays |
| Best for China | CTC Travel |
| Best for Europe | EU Holidays Pte Ltd |
| Best for Exotic Asia | EU Asia Holidays Pte Ltd |
| Best for Exotic Tours | EU Holidays Pte Ltd |
| Best for Japan | JTB Singapore |
| Best for Korea | Chan Brothers Travel |
| Best for Maldives | The Lazing Wanderer |
| Best for New Zealand | ASA Holidays |
| Best for USA | EU Holidays Pte Ltd |
| Most Innovative Tour Product | EU Holidays Pte Ltd |
Cruises
| CATEGORY | AWARD WINNERS |
| Best Cruise Entertainment | Royal Carribean International |
| Best Cruise Line | Princess Cruises |
| Best Family Cruise | Costa Crociere Pte Ltd |
| Best Suites at Sea | Genting Dream |
Activities & Attractions (Singapore)
| CATEGORY | AWARD WINNERS |
| Best Animal Encounter | Night Safari |
| Best Attraction for Adrenaline Junkies | AJ Hackett Sentosa |
| Best Destination (Singapore) | Sentosa |
| Best Family Attraction | Trick Eye Museum Singapore |
| Best Theme Attraction | Universal Studios Singapore |
Activities & Attractions (Malaysia)
| CATEGORY | AWARD WINNERS |
| Best Animal Encounter | Aquaria KLCC |
| Best Attraction for Adrenaline Junkies | Escape Theme Park Penang |
| Best Destination (Malaysia) | Resort World Genting |
| Best Family Attraction | Legoland Malaysia Theme Park |
| Best Theme Attraction | Sunway Lagoon Theme Park |
Hotels (Singapore)
| CATEGORY | AWARD WINNERS |
| Best Eco-Resort | Oasia Hotel Downtown |
| Best for Families | Village Hotel Sentosa |
| Best Romantic Getaway | The Vagabond Club |
| Best Serviced Residence | Ascott Orchard Singapore |
| Best Luxury Hotel | Pan Pacific Singapore |
| Best Co-Living Hotel | lyf Funan Singapore |
| Best for Staycation | W Singapore - Sentosa Cove |
Hotels (Malaysia)
| CATEGORY | AWARD WINNERS |
| Best Eco-Resort | Gayana Eco Resort |
| Best for Families | Hard Rock Hotel Desaru Coast |
| Best Romantic Getaway | Four Seasons Resort Langkawi |
| Best Serviced Residence | Pullman Kuala Lumpur |
| Best Luxury Hotel | Ritz-Carlton Kuala Lumpur |
| Best for Staycation | Dorsett Putrajaya |
Hotels (Philippines)
| CATEGORY | AWARD WINNERS |
| Best Eco-Resort | Inaladelan Island Resort |
| Best for Families | Hotel H20 |
| Best Romantic Resort | Club Paradise Palawan |
| Best Serviced Residence | Ascott Makati |
| Best Luxury Hotel | Discovery Shores Boracay |
This has been a timely celebration of the brands that have made their mark in the industry this year. As we enter a new decade, here’s to more exciting and inspiring travels. Our heartfelt congratulations once again to our winners for their titles!